Professional Support Before You Buy
Before you sign anything, talk to us. VAC’s Pre-Sale Advocacy service helps you navigate the car-buying process with clarity and confidence. We work alongside you, not the dealership. We are nothing like a broker. We help you to review paperwork, compare options, explain financing, and make sure you understand exactly what you’re getting. We’ll also help you assess the real value of your trade-in, so you don’t leave money on the table. Our goal is simple: give you the tools and insights to make the best possible decision for your needs and budget.
Support When Something Doesn’t Feel Right
Have you or someone you know already purchased a vehicle and something just doesn’t add up? Whether it’s a hidden accident, odometer discrepancy, financing confusion, or unfulfilled promises. VAC’s Post-Sale Advocacy team is here to help. We’ll review your documents, gather evidence, and communicate directly with the dealership on your behalf. Our certified reps understand BC’s Motor Dealer Act, Motor Vehicle Act, BPCPA, and VSA guidelines inside and out. We work for a resolution and we help ensure your rights as a consumer are respected, and when needed, we assist in preparing your case for submission to the VSA or Consumer Protection BC.
When it comes to vehicle purchases, 85% or more consumers don't know their rights. Did you know BC has some of the most protections when purchasing an automobile? Relying on salespeople, rushed decisions, or incomplete information. At Vancity Auto Consultants, we offer Pre-Sale Advocacy to give buyers expert support before they sign. Whether you're buying from a dealership or a private seller, we help you understand the full picture, avoid common traps, and make confident, informed decisions.
We work for you—not the seller—to keep things transparent, balanced, and in your best interest.
We’re not selling you a car, we’re here to protect your purchase. Our team brings real-world dealership experience and VSA-certified training to the table, giving you an edge in one of the biggest transactions you’ll make. From trade-in appraisals to contract reviews, we help you walk in informed and walk out confident.
Initial Consultation – We learn what you're looking for and how you plan to buy
Pre-Purchase Support – We help you review vehicles, paperwork, financing, and trade-in details
Decision-Time Guidance – We’re available to review final offers or contracts before you commit
You Stay in Control – We advise and guide, but every decision is yours to make with confidence
If you’ve been misled, pressured, or sold a vehicle that didn’t match what was promised, you’re not alone — and you’re not without options. Vancity Auto Consultants offers Consumer Representation services to help you navigate disputes with car dealerships and seek meaningful resolution.
We represent clients who have experienced unfair or deceptive practices, using certified representatives to present your case professionally and strategically — often avoiding the need for legal escalation.
We’re not a law firm — we’re automotive industry professionals who’ve worked on the inside and know how dealerships operate. That insight allows us to challenge their tactics, demand accountability, and pursue fair outcomes for our clients. We resolve these conflicts on your behalf.
Our team includes Vehicle Sales Authority (VSA)–Certified Representatives, which means your case is handled with compliance, strategy, and credibility.
Free Case Review – We start by reviewing your documents and listening to your experience
Strategic Assessment – If your case qualifies, we explain the next steps and our plan of action
Direct Dealer Engagement – We present your case to the dealership and push for a fair resolution
You Stay in Control – We advocate on your behalf, but you're always in the driver’s seat
Call us at (778) 986-2489
British Columbia, Canada
Office: (778) 986-2489 Email: advocate@vancityautoconsultants.com
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