Vancity Auto
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Vancity Auto
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    • Home
    • Free Consultation
    • Who Do We Help?
    • B.C. Auto Blog
    • Learn More
      • About Us
      • Contact Us
      • Testimonials
      • Our Process
      • Tech Solutions
      • Training
      • Consumer Advocacy
  • Home
  • Free Consultation
  • Who Do We Help?
  • B.C. Auto Blog
  • Learn More
    • About Us
    • Contact Us
    • Testimonials
    • Our Process
    • Tech Solutions
    • Training
    • Consumer Advocacy

CONSUMER REPRESENTATION FOR CAR & Truck SALES

Get in Touch

Pre-Sale Advocacy

Post-Sale Advocacy

Post-Sale Advocacy

Avoid dealer scams—get expert help before buying used car in BC spot damage, fraud, service history.

 Professional Support Before You Buy


Before you sign anything, talk to us. VAC’s Pre-Sale Advocacy service helps you navigate the car-buying process with clarity and confidence. We work alongside you, not the dealership. We are nothing like a broker. We help you to review paperwork, compare options, explain financing, and make sure you understand exactly what you’re getting. We’ll also help you assess the real value of your trade-in, so you don’t leave money on the table. Our goal is simple: give you the tools and insights to make the best possible decision for your needs and budget.

Post-Sale Advocacy

Post-Sale Advocacy

Post-Sale Advocacy

Bought a bad car? We help BC buyers resolve dealer lies, hidden damage, misrepresentation, and more

 Support When Something Doesn’t Feel Right

Have you or someone you know already purchased a vehicle and something just doesn’t add up? Whether it’s a hidden accident, odometer discrepancy, financing confusion, or unfulfilled promises. VAC’s Post-Sale Advocacy team is here to help. We’ll review your documents, gather evidence, and communicate directly with the dealership on your behalf. Our certified reps understand BC’s Motor Dealer Act, Motor Vehicle Act, BPCPA, and VSA guidelines inside and out. We work for a resolution and we help ensure your rights as a consumer are respected, and when needed, we assist in preparing your case for submission to the VSA or Consumer Protection BC.

Thinking About Buying a Car? Take Us With You.

When it comes to vehicle purchases, 85% or more consumers don't know their rights. Did you know BC has some of the most protections when purchasing an automobile? Relying on salespeople, rushed decisions, or incomplete information. At Vancity Auto Consultants, we offer Pre-Sale Advocacy to give buyers expert support before they sign. Whether you're buying from a dealership or a private seller, we help you understand the full picture, avoid common traps, and make confident, informed decisions.

We work for you—not the seller—to keep things transparent, balanced, and in your best interest.


What We Help With


  • Understanding and comparing financing options
  • Evaluating the true value of your trade-in
  • Spotting high-margin upsells you may not need
  • Reviewing contract terms and purchase agreements
  • Identifying red flags in vehicle history reports
  • Knowing your rights under BC law
  • Choosing the right vehicle for your lifestyle and budget
  • Provide CarFax Reports (explain and investigate them)


Why Choose VAC

We’re not selling you a car, we’re here to protect your purchase. Our team brings real-world dealership experience and VSA-certified training to the table, giving you an edge in one of the biggest transactions you’ll make. From trade-in appraisals to contract reviews, we help you walk in informed and walk out confident.


The Process

Initial Consultation – We learn what you're looking for and how you plan to buy

Pre-Purchase Support – We help you review vehicles, paperwork, financing, and trade-in details

Decision-Time Guidance – We’re available to review final offers or contracts before you commit

You Stay in Control – We advise and guide, but every decision is yours to make with confidence

Something Doesn’t Feel Right After the Sale? Call us!

 If you’ve been misled, pressured, or sold a vehicle that didn’t match what was promised, you’re not alone — and you’re not without options. Vancity Auto Consultants offers Consumer Representation services to help you navigate disputes with car dealerships and seek meaningful resolution.

We represent clients who have experienced unfair or deceptive practices, using certified representatives to present your case professionally and strategically — often avoiding the need for legal escalation.


What We Help With


  • Undisclosed accident history or prior damage
  • Odometer rollbacks or mileage discrepancies
  • Misrepresented vehicle condition or features
  • Predatory financing or hidden negative equity
  • Warranty and add-on product issues
  • Missing or outdated CarFax Report or other important documents
  • “As-Is” sales that violate the Motor Dealer Act
     

Why Choose VAC

We’re not a law firm — we’re automotive industry professionals who’ve worked on the inside and know how dealerships operate. That insight allows us to challenge their tactics, demand accountability, and pursue fair outcomes for our clients. We resolve these conflicts on your behalf.

Our team includes Vehicle Sales Authority (VSA)–Certified Representatives, which means your case is handled with compliance, strategy, and credibility.


The Process

Free Case Review – We start by reviewing your documents and listening to your experience

Strategic Assessment – If your case qualifies, we explain the next steps and our plan of action

Direct Dealer Engagement – We present your case to the dealership and push for a fair resolution

You Stay in Control – We advocate on your behalf, but you're always in the driver’s seat

SCHEDULE A MEETING or Book a Free Case Review

Get an expert on your side!

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Looking to buy? that's great! we can help! Already purchased? We can still help.

Call us at (778) 986-2489

Vancity Auto Consultants

British Columbia, Canada

Office: (778) 986-2489 Email: advocate@vancityautoconsultants.com

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