If you’ve been misled, pressured, or sold a vehicle that didn’t match what was promised, you’re not alone — and you’re not without options. Vancity Auto Consultants offers Consumer Representation services to help you navigate disputes with car dealerships and seek meaningful resolution.
We represent clients who have experienced unfair or deceptive practices, using certified representatives to present your case professionally and strategically — often avoiding the need for legal escalation.
What We Help With
• Vehicle sold unsafe or not roadworthy | You were delivered a vehicle that should not have been sold in its condition.
• Undisclosed accident history or prior damage | Collisions, structural repairs, or major damage were not properly disclosed.
• Mileage discrepancies or odometer issues | The mileage does not align with records, disclosures, or vehicle history.
• Misrepresented condition or features | What was promised in the sale does not match the vehicle you received.
• Unfair or deceptive financing practices | Hidden negative equity, predatory terms, or unclear loan structures.
• Warranty and add-on product disputes | Coverage that was misrepresented, unnecessary, or improperly sold.
• Missing or misleading vehicle history reports | Key history information was incomplete, outdated, or withheld.
• Improper use of “As-Is” sales | “As-Is” was used to bypass legal dealer obligations.
Why Choose VAC
We’re not a law firm — we’re automotive industry professionals who’ve worked on the inside and know how dealerships operate. That insight allows us to challenge their tactics, demand accountability, and pursue fair outcomes for our clients. We resolve these conflicts on your behalf.
Our team includes Vehicle Sales Authority (VSA)–Certified Representatives, which means your case is handled with compliance, strategy, and credibility.
The Process
Free Case Review – We start by reviewing your documents and listening to your experience
Strategic Assessment – If your case qualifies, we explain the next steps and our plan of action
Direct Dealer Engagement – We present your case to the dealership and push for a fair resolution
You Stay in Control – We advocate on your behalf, but you're always in the driver’s seat
